Frequently Asked Questions (FAQ)

General Questions

What is Spike Play?
Spike Play is a sweepstakes-based platform where users make predictions on Track & Field events. It is designed for entertainment purposes only and does not involve gambling, betting, or wagering.
Is Spike Play legal?
Yes. Spike Play operates under a sweepstakes model that complies with applicable laws. No purchase is necessary to participate, and making a purchase does not increase your chances of winning.
How do I participate?
To participate, create an account and use either Spike Coins (for social play) or Spike Cash (for sweepstakes entries). Predictions are placed using these virtual currencies, and winnings are distributed according to our rules.

Spike Coins & Spike Cash

What is the difference between Spike Coins and Spike Cash?
How do I earn Spike Cash?
Spike Cash can be obtained in several ways:
  1. Daily login rewards
  2. Promotional giveaways
  3. Bonus rewards with certain purchases of Spike Coins
  4. Mail-in requests (as outlined in our official rules)
Can I buy Spike Cash?
No. Spike Cash is only available through free methods, such as giveaways or as an occasional bonus with Spike Coin purchases.
How does redemption work?
Only Used Spike Cash—earned through winning in sweepstakes contests—can be redeemed for real-world prizes. A minimum of 20 Used Spike Cash is required for withdrawal.

Making Predictions & Winnings

How do I make a prediction?
Select an event, choose an outcome, and enter with either Spike Coins or Spike Cash. Entries go into a shared pool, and winnings are distributed among those with correct predictions.
How are payouts determined?
Payouts are calculated based on the total pool of entries and the number of correct predictions. The minimum payout is always equal to the amount of Spike Cash or number of Spike Coins you use to enter, provided you are the only winner.
Are there different payout structures for "To Win," "Top 2," and "Top 3" picks?
Yes, but we do not display odds, as payout amounts fluctuate until the event concludes. Final winnings are determined based on total entries and correct picks.
What happens if an athlete does not start or does not finish a race?
Can I get a refund on my entries or purchases?
No. All purchases and contest entries are final.

Account & Support

How do I withdraw my winnings?
You can request a withdrawal at any time via the in-app shop, provided you have at least 20 Used Spike Cash. Withdrawals are processed in USD through an authorized payment provider.
Where is Spike Play available?
Spike Play is available in the United States, except in the following states: Connecticut, Delaware, Idaho, Michigan, Mississippi, Montana, Nevada, Washington, and West Virginia. We are also not available in Washington, D.C.
How can I provide feedback or ask further questions?
We welcome feedback! Use the feedback form linked in the app's sidebar or reach out to us at contact@spikeplay.com.